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Subscription & Refund Policy

At BSkola, we believe you can be more. We believe in complete transparency, customer fairness, and full legal compliance with global consumer protection regulations, including the FTC negative option rule, California Automatic Renewal Law (ARL), and the EU Consumer Rights Directive.

1. 14-Day Unconditional Money-Back Guarantee

If you purchase a BSkola subscription (such as the Pro Plan) and determine within 14 calendar days of your initial transaction that the platform does not meet your expectations, you are entitled to a full 100% refund of the purchase price.

No questions asked. No hidden administrative fees.

2. Automatic Renewal Terms & Billing Cycles

BSkola subscriptions operate on a continuous service model. When you enroll, you agree that your subscription will automatically renew at the frequency selected (monthly or annually) until you choose to cancel.

  • Monthly Subscriptions: Automatically renew every 30 days at the standard recurring rate of $20.00 USD.
  • Annual Subscriptions: Automatically renew every 365 days at the discounted rate of $192.00 USD (equivalent to $16.00/month).
  • Annual Renewal Reminder: We will send an email reminder at least 14 days before your annual subscription renews, detailing the renewal charge and how to cancel.

3. Effortless Online Cancellation Process

We respect your right to stop your subscription without friction:

Online Self-Service

Navigate to your Account Settings > Billing > Cancel Subscription. It takes two clicks with zero retention traps.

Email Support

Send an email to support@bskola.com with your account email. We will process your cancellation within 24 hours.

4. Annual Renewal Grace Period

If your annual subscription renews automatically and you forgot to cancel in advance, contact us within 7 days of the renewal charge. We will immediately cancel the renewal and issue a full refund back to your original payment method.

5. How to Request a Refund

To submit a refund request, simply email us:

BSkola Billing Operations
support@bskola.com
Refund processing turnaround: 3 to 5 business days to your bank statement.
Email Support
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